Extract policyholder details, coverage limits, effective dates, and premium amounts from insurance documents—any carrier, any format—without manual data entry.
Upload any document — PDF, scan, or photo — and get structured data back immediately. No setup, no templates, no waiting.
“During renewal season we process 3,000 certificates of insurance in a two-week window. Automated OCR turned what used to be an all-hands effort into a one-person workflow.”
“We handle policies from over 40 different carriers. The fact that it reads every carrier format without setup was the key differentiator for us.”
“Integrating extracted policy data directly into our AMS eliminated the double-entry that was causing E&O exposure. Accuracy went from 92 percent with manual entry to over 98 percent.”
Audited controls over a sustained period, not a point-in-time check.
Bank-grade encryption at rest and TLS 1.2+ in transit.
Documents deleted within 24 hours. No copies retained.
Drag and drop files, connect a cloud drive, or set up email auto-forwarding. Any file format works—PDF, JPEG, PNG, TIFF, or digital documents.
The AI identifies fields by context and meaning, not fixed coordinates. Names, dates, amounts, and custom fields are extracted automatically.
Get structured output in Excel, Google Sheets, CSV, or JSON. Use the REST API for direct integration into your systems.
Last updated: June 2026
Documents are the backbone of insurance operations. Policies, certificates of insurance, applications, endorsements, binders, and declarations pages circulate between carriers, brokers, and policyholders at volumes that make manual processing impractical. Insurance document OCR transforms these paper and PDF documents into structured data that systems can validate, compare, and load into policy administration platforms without human intervention.
The central difficulty in insurance document OCR is the variation between carriers. A commercial general liability policy issued by one carrier bears little resemblance to the same coverage type from another. Certificates of insurance nominally follow ACORD standards, but in practice COIs arrive in hundreds of unique layouts. Template-based OCR tools demand separate configurations for each carrier and document type, producing a maintenance burden that becomes unmanageable for agencies and MGAs handling documents from dozens of carriers. For a technical explanation of the underlying technology, see how insurance OCR works.
AI-powered insurance OCR interprets documents contextually, recognizing named insureds, policy numbers, coverage types, limits, deductibles, and effective dates based on semantic meaning rather than fixed page coordinates. Lido handles any carrier format from the first upload without configuration, and batch processing manages the volume surges that hit during renewal season when agencies may need to digitize thousands of policy documents within days.
For insurance organizations comparing OCR platforms, the factors that count are extraction accuracy on real carrier documents, coverage of the full spectrum of insurance document types, batch processing throughput, and integration with agency management and policy administration systems. Teams aiming to move beyond extraction toward end-to-end workflows should explore document automation for insurance. Lido delivers all of this with SOC 2 Type 2 compliance and a REST API that returns structured JSON including field-level confidence scores.
Teams working on insurance claims processing and underwriting document extraction encounter the same format variation challenges. Carriers seeking complete underwriting software or end-to-end underwriting automation can begin with document extraction and layer workflows on top of the structured output.
Insurance OCR handles policies, certificates of insurance, applications, endorsements, binders, declarations pages, loss runs, and ACORD forms. The AI identifies the document type automatically and extracts the relevant fields for each, regardless of which carrier issued the document.
AI-powered extraction reads each document contextually, identifying fields by their meaning rather than their position. This means a policy from Travelers and a policy from Hartford are both processed correctly without carrier-specific templates or configuration.
Yes. Lido processes all standard ACORD certificate and application forms, extracting named insured, policy numbers, coverage types, limits, and dates. The AI also handles non-standard certificates that deviate from the ACORD layout.
A single document typically processes in under five seconds. Batch uploads of hundreds or thousands of documents are processed in parallel, making it feasible to digitize an entire renewal book in hours rather than weeks.
Extracted data can be exported to Excel, Google Sheets, CSV, or JSON. The REST API enables direct integration with agency management systems like Applied Epic, Vertafore, and HawkSoft.
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Built on Lido’s OCR engine
Built on Lido’s OCR engine
Built on Lido’s OCR engine