AI-Powered Insurance Document OCR

Extract policyholder details, coverage limits, effective dates, and premium amounts from insurance documents—any carrier, any format—without manual data entry.

HIPAA compliant BAA available SOC 2 Type 2 certified

See insurance OCR in action

Upload any document — PDF, scan, or photo — and get structured data back immediately. No setup, no templates, no waiting.

What teams are saying

“During renewal season we process 3,000 certificates of insurance in a two-week window. Automated OCR turned what used to be an all-hands effort into a one-person workflow.”
KW
Kevin W.
COI Compliance Manager
“We handle policies from over 40 different carriers. The fact that it reads every carrier format without setup was the key differentiator for us.”
TL
Theresa L.
VP of Operations, Insurance Brokerage
“Integrating extracted policy data directly into our AMS eliminated the double-entry that was causing E&O exposure. Accuracy went from 92 percent with manual entry to over 98 percent.”
RD
Ryan D.
Agency Principal
Compliance

Healthcare-grade security

SOC 2 Type 2

Audited controls over a sustained period, not a point-in-time check.

AES-256 encryption

Bank-grade encryption at rest and TLS 1.2+ in transit.

24-hour deletion

Documents deleted within 24 hours. No copies retained.

How it works

Three steps from document to structured data

Upload or forward

Drag and drop files, connect a cloud drive, or set up email auto-forwarding. Any file format works—PDF, JPEG, PNG, TIFF, or digital documents.

AI reads and extracts

The AI identifies fields by context and meaning, not fixed coordinates. Names, dates, amounts, and custom fields are extracted automatically.

Export anywhere

Get structured output in Excel, Google Sheets, CSV, or JSON. Use the REST API for direct integration into your systems.

How AI is transforming insurance document processing

Insurance operations run on documents. Policies, certificates of insurance, applications, endorsements, binders, and declarations pages flow between carriers, brokers, and policyholders in volumes that overwhelm manual processing. Insurance document OCR converts these paper and PDF documents into structured data that can be validated, compared, and loaded into policy administration systems automatically.

The fundamental challenge with insurance document OCR is carrier-to-carrier variation. A commercial general liability policy from one carrier looks entirely different from the same coverage type issued by another. Certificates of insurance follow ACORD standards in theory, but real-world COIs arrive in hundreds of distinct layouts. Template-based OCR tools require separate configurations for each carrier and document type, creating an unsustainable maintenance burden for agencies and MGAs processing documents from dozens of carriers.

AI-powered insurance OCR reads documents contextually, identifying named insureds, policy numbers, coverage types, limits, deductibles, and effective dates by their meaning rather than their position on the page. Lido processes any carrier format on the first upload without setup, and batch processing handles the volume spikes that occur during renewal season when agencies may need to process thousands of policy documents in days.

For insurance organizations evaluating OCR solutions, the critical criteria are accuracy on real carrier documents, support for the full range of insurance document types, speed of batch processing, and integration with agency management and policy administration systems. Lido provides all of these with SOC 2 Type 2 compliance and a REST API that returns structured JSON with field-level confidence scores.

Frequently asked questions

What types of insurance documents can be processed?

Insurance OCR handles policies, certificates of insurance, applications, endorsements, binders, declarations pages, loss runs, and ACORD forms. The AI identifies the document type automatically and extracts the relevant fields for each, regardless of which carrier issued the document.

How does insurance OCR handle different carrier formats?

AI-powered extraction reads each document contextually, identifying fields by their meaning rather than their position. This means a policy from Travelers and a policy from Hartford are both processed correctly without carrier-specific templates or configuration.

Can insurance OCR read ACORD forms?

Yes. Lido processes all standard ACORD certificate and application forms, extracting named insured, policy numbers, coverage types, limits, and dates. The AI also handles non-standard certificates that deviate from the ACORD layout.

How fast can insurance documents be processed in bulk?

A single document typically processes in under five seconds. Batch uploads of hundreds or thousands of documents are processed in parallel, making it feasible to digitize an entire renewal book in hours rather than weeks.

What output formats are available for extracted insurance data?

Extracted data can be exported to Excel, Google Sheets, CSV, or JSON. The REST API enables direct integration with agency management systems like Applied Epic, Vertafore, and HawkSoft.

Simple, transparent pricing

Start free with 50 pages. Upgrade when you’re ready.

Standard
$29 /month
100 pages per month · 1 user
  • Any file type supported
  • Excel, CSV, JSON export
  • Email auto-forwarding
  • AI columns for custom fields
  • SOC 2 Type 2 compliant

Built on Lido’s OCR engine

Enterprise
Custom
From $30,000/year
  • Everything in Scale
  • Custom ERP integrations
  • Dedicated account manager
  • Live onboarding
  • BAA for HIPAA
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Built on Lido’s OCR engine

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